There are NO returns
Every Item is made exclusively for each customer at the time of order
Defective or Damaged Items
Every single product is quality-checked by hand before it ships. But if something arrives damaged or defective, we'll make it right. Contact us within 7 days of delivery with a photo of the issue and your order number.
Damage by mail couriers.
When an item is damage by mail couriers that is Not the responsibility of JM Designs 3D, every item is insured up to $100 by USPS. You must contact USPS directly all instruction are provided by USPS website, Link https://www.usps.com/help/claims.htm
No Refund
Before placing your order
Review the product description, dimensions, color choices, quantity, and any personalization details before checkout. Photos can show an item larger than its actual size, so use the listed measurements when choosing. If you are unsure which option to select, contact us with the product link and your question before ordering.